Update from Inframark
Inframark is working diligently to ensure water and wastewater services remain online. Due to inclement weather, power outages and equipment failures are being experienced throughout the area. Dangerous road conditions are creating challenges for accessing some facilities. Our dedicated team is working on resolving issues as promptly as possible.
Inframark’s Customer Call Center is experiencing similar power and internet service issues that many are seeing throughout Texas and unable to consistently take calls. At this time no accounts are being turned off for delinquency due to the extreme weather event. If your matter is life threatening, please call 911.